Shipping Policy
TN Nursery Shipping Policy
At TN Nursery, we are committed to delivering healthy, high-quality plants to your door in a timely and secure manner. Please review our shipping policy below to understand how and when your order will be processed and shipped.
Order Processing Time
Orders are typically processed within 2–7 business days, depending on weather conditions, plant availability, and seasonality. During peak seasons (spring and fall), please allow additional processing time due to high order volume.
Shipping Seasons
We ship bare root and live plants according to their ideal planting times to ensure success in your growing zone:
Spring Shipping: Begins in early March and runs through May
Fall Shipping: Begins in early October and runs through December Shipping times may vary depending on your USDA hardiness zone and current weather conditions.
Shipping Methods
We ship via FedEx, USPS, or UPS, selecting the best carrier based on your location and the plant type. All plants are packed carefully to retain moisture and prevent damage during transit.
Shipping Rates
Shipping charges are calculated at checkout and based on order weight, dimensions, and destination. We occasionally offer free shipping promotions—be sure to sign up for our newsletter to stay updated!
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can track your shipment status at any time through the carrier's website.
Live Arrival Guarantee
We guarantee your plants will arrive alive and healthy. If your plants are damaged in transit or fail to thrive within the first 48 hours of arrival, please contact us immediately with photos so we can make it right.
Delayed or Weather-Held Shipments
To protect your plants, we may delay shipments due to extreme heat, cold, or regional weather events. We’ll notify you by email if this happens.
Contact Us
If you have questions about your shipment, contact our customer service team at [email protected] or call 931-692-4252.