Return Policy

1 Year warranty on all plants purchased. We do not accept returns unless a product is dead and we can verify it first.

Please send us an email with pictures of the plants to [email protected]. You will need to do the scratch test to ensure they are dead, not dormant. Dormant plants look dead when they are not; see the below image.

Please view our warranty here for detailed information.

 

HOW TO PREFORM A SCRATCH TEST: