SHIPPING INFORMATION 

Customer's Are Welcome To Pick Orders Up Also

If you'd like to pick your orders up ,your welcome to. Please allow us 5 days to dug and take to a packing barn for you to pickup. We have 3 barns in the Altamont Tennessee 37301 location to pickup at, all within 3 miles apart. So give us a call 1 days prior to picking up to make sure weather permmited us digging and which location you will need to pick your trees up at.

Fast Shipping

All Plants Will be shipped out within 3-5 days after orders are placed. If you'd like to order but not have plants shipped until a specific date, simply put in comments section of  order form when you'd like your plants shipped. We will dig and ship the day requested.

 Want To Reserve Plants for Guaranteed Availability ?

 We will be happy to hold your orders until a requested ship date. Simply put in the comments section of the online order form the date you'd like your order shipped and we will dig fresh and ship at that appointed date.

 Shipping Rates

Shipping Rates Ups Are 9-17% , depending on zip code, weight and volume of order.Orders under $99 is a flat rate on shipping of $39.99.  You will get an exact shipping total prior to entering payment information in the checkout process when you order online.  This excludes machine dug trees.

How We Pack To Protect Your Plants

Every plant we ship is dug fresh a day prior to shipping. We dig your plant stock, take to the shipping warehouse and dip all roots in a moisture gels called Tera-sorb, Surround Roots with peat moss  or in warmer months we use straw so the plants will not overheat in transit then wrap in heavy mill plastic and containerize in corogated pressure protectant cardboard boxes.We band every box as well as tape for no transit damage.

What is Tera Sorb?

Available in Fine, Medium, and Coarse Grades Terra Sorb is a super absorbent, potassium based co polymer gel that significantly increases the water holding capacity of soil. It absorbs up to 200 times its weight in water and slowly releases it to nearby plants.

 Benefits: 
• Significantly increase water holding capacity of soil
• Prevent plant losses due to dry soil
• Slowly release water into the root zone

Can Non - Licensed Customers Or Homeowner's Order?

Sure you can. As of this year 2012 we are offering wholesale prices to homoeowner's too.This has been due to an overwhelming volume of requests made the past 10 years. Homeowner's can take advantage of wholesale grower prices and availability without having their orders shipped to a business and we no longer require a Nursery License to order wholesale.

Transit Preparation and Time In Transit

We pack all stock to last during transit no problem. We dip all roots in terasorb-a silicone gel and wrap roots in peat moss to protect the roots and wrap in plastic to further hold moisture in for up to 10-12 days.Transit is never longer than 3-4 days.

My Plants Arrived But I cant Plant Them Right Now

 No worries, you have over 7 days to plant after receival or if the weather isnt allowing you to plant, the plants will be fine if you store them in a basement, cellar or garage. Make sure the roots are not exposed (leave in plastic) and water every 3-4 days. The plants will last 2-3 weeks fine until you can plant.

Methods Of Shipment

We ship all catagories of products except the large machine dug trees Fedex Ground. We look for the fastest transit carrier and choose the best method. Information regarding large machine dug trees is list below.

Limited Shipment Areas

Not with TN Nurseries. We are certified to ship to all states and 13 foreign countries.We deliver to residential areas, commerical jobsites, business and homes. As long as you give us a physical delivery address we will be happy to ship to you.

 Shipping & Regulations For Machine Dug Large Trees

BALLED TREES Must Ship With A Semi ON A PER MILE BASIS- All B&B Trees are machine dug and weigh 175-300 Lbs Each. It costs as much to order partial loads as full, so order accordingly. Below are our shippers we use. Call them for a freight Rate.

Freight Companies will want to know the fob zip of loading, its 37301. We will load the truck and tarp to protect trees for transit. When you get a freight rate that's acceptable , give the freight company our phone number and we will let them know when order dug to be loaded. Please allow 2 weeks for balled tree orders to ship. We load all trees, work with the Trucking company and trarp for protection for transit.

We Do Not Deal With The Freight Company. Customer's Must Call US For A Load Time and Let Freight Carrier What Time To Load And What Location. We Only Give This Information To The Customer. This Is To Protect Us From Errors Made By The Freight Carriers If Loads Arent Picked Up.

 All Balled Trees must deliver on a semi. If your out of the state of Tennessee, it's not feesable ordering less than a truckload.You pay per mile so an entire load will cost as much as a partial.

 Here's A List Of Great Dependable Carriers

C&W Trucking 931-692-3798 -Local Carrier -Perferred Carrier- Hauled Nursery Stock For Years **Dependable** 

Additional Carriers Click here http://www.fleetdirectory.com/ByLocation/Tennessee.htm

How Many Trees Will Fit On A Trailer Load

Below is a schedule of how many trees will fit per load-Deliver is based per mile,so order full loads to save money.Plus we offer a 10% discount on all full loads.This will absorb alot fo your shipping costs.

 Customers Are  Welcome To Pick  Orders Up

 You are welcome to pick up your plants yourself. We will be happy to load you free of charge. Place your orders a week in advance. You MUST make an appointment. We have no store front so therefore we will not be available to load at your convenience. Orders will not be held beyond 30 days. We will not accept cancellations, refund, or credit on orders customer's fail to make appointment for and pickup.

 International Shipping

 We do ship International-However we need a minimum order of $5000.00 to ship overseas.Federal Phtyo Sanitary Certification is $150.00 for each order plus shipping.

Freight Insurance Is Available Upon The Customer's Request

 We will not be responsible for plants getting damaged or opened during transit .You you's like to have insurance on your stock, please let us know. Then your shipments will be covered.You must put in writing on comments of order from you'd like insurance on your order. This can be billed seperately.

Customer Service 931-692-4837

Shipping Question- customerservice@tnnursery.net

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