Q. Where Do You Ship?
A. We Ship to All States except NY. We do not ship international
Q. What Should I do When I Receive My Plants If I can not plant them right away?
A. Complete planting and care instructions come inside the box on each order. If you can not plant your plants right away that's no problem. We package all plants to be fine up to 5-10 days after received. If you must wait for extended periods of time, you will need to simply pull the plastic back from the roots and mist with water until you can plant. They also do well in cool garages or cellars if your ground is frozen or it's below freezing and you can't plant immediately. We package our plants in peat moss, dip in moisture-rich terasorb, and surround with plastic to keep your plants in superior condition in transit.
Q: Can anyone order from our nursery or must I have a nursery license?
A: Yes anyone can order wholesale without a license. We sell large quantities at wholesale prices and small quantities for homeowners to purchase from us.
Q. I Live In A Far Away Zone, Will Your Trees Survive In My State?
A. Absolutely, we grow plants for every Zone. We have seeds from many different seed sources that are planted to accommodate orders from every state.
Q; What's The Minimum Order? What Type Payments Do You Accept?
A. No Minimum order
Q. When Is The Best Time To Plant?
A. Trees, Shrubs, Evergreen and Berry Plants- In a dormant season usually the end of October through the End of April. We Ship during these "safe to plant" months also.
B. Perennials, Vines, Ground Covers, Live Stakes, Ferns, and Mosses - Ships year round and it's safe to plant rhizomes year round. So in other words, if we are shipping, it's safe to plant.
Q. Where Is Tn Nursery Located?
A. We have fields people harvests plants from and growers we buy from all over the state of Tennessee. We are located 1 hour east of Nashville Tennessee in a small town called Altamont. We have no storefront, just warehouses you can come and pick up your orders at but we do not keep any plants on hand, we dig and have picked up the same day.
Q. I live Far Away, Will Plants Live in Transit?
A. Yes, we ship Priority 2-3 days shipping and we use Tera-sorb a silicone plant gel on the roots and wrap in plastic to retain ample moisture for up to 10 days without water needed.
Q: Who Will Deliver My Plants?
A: We Ship USPS Priority. It's fast and affordable.
Q: How soon after I place an order will it ship out?
A: Weather and season always need to be taken into consideration when we ship. Summer and Winter are slow seasons, we ship out within 2-4 days usually, weather permitting. In Fall and Spring, we have thousands of orders to fill but we make sure we send your orders to the fields to get dug within a few days and they ship out as soon as they are brought to our packaging facilities.
Q I received my order and there are no planting instructions. What do I do?
A. Go to this link, complete planting instructions are here - https://www.tnnursery.net/bareroot-planting-guide/. We do not put them in boxes. They get wet with all the gels we use on the roots and so it's better for you to print the instructions yourself or read them online.
Q.What about packing slips? My order didn't have one?
A. No, we don't include a slip - and that's for a reason. We drop ship for a lot of customers discreetly (because of our wholesale orders). You will get an emailed invoice when you place your order. All of your order will be enclosed in the shipment unless otherwise noted.
Q. I received my order and I have a problem what do I do?
A. Call us at 931-692-4837 or 931-692-4266 We are here for you!
Q: Can I Place Orders By Phone?
A: Yes but online is highly secure and no one ever sees your card number. We are proud to announce that we have a 0% fraud score. When you place orders online, our site has the highest encryption of security we can get and when you place orders with a credit card, no one here ever sees your card number - it goes directly through authorize.net. Order Line is 931-692-4252
Q. Do I get a discount for large orders?
A. Yes! The greater the quantity you order, the cheaper the price. Prices are listed on each product.
Q: Is Your Website Secure?
A: Yes, we have the highest encryption of security we could obtain and have a 0% fraud score. Some companies can't afford to mention this but we are proud of it.
Q.Can I Call To ask A Question On A Specific Plant ?
A. Yes, However office personnel may not know a great deal about plants so we ask you read descriptions on all plants, it gives you the hardiness zone information and other needed information about each specific plant or tree.
Q: What if I only need 1 or 2 plants?
A: Anyone can order and we have no minimum orders. We offer small quantities for homeowners and large volume prices wholesale for trade business.
Q: What Type Trees or Plants Do I Need For My Design?
A: We only sell the plants, so you will need to call you an architect or landscapers and discuss these things. We will provide assistance where possible for the plants we sell but we are not landscapers and once you know what you need, give us a call.
Q: Do you guarantee plants and trees that come from your wholesale nursery?
A: We offer a 1-year warranty on all small quantity purchases. Our plants are dug fresh the day prior to shipping. We receive your orders and we dig them fresh. We guarantee you will receive Grade A Quality Plants and Guarantee you they will arrive alive.
Q: Can I Fax You A Request For Quote?
A: Yes - Fax us your quote or bid lists to 931-692-9246 or email them to Tammy at email@example.com and she will respond within 24 hours.
Q: I live Out of the Country, can I order?
A: No, sorry we no longer ship internationally due to the many federal requirements.
Q: How Can I check On An Order To See If Has Been Shipped or If I have a problem with a shipment received?
A. Once we dig your trees, they to the warehouse and prepare them for shipping. You will receive a shipment notification as soon as your order goes out with a tracking number.
FAQ: Frequently Asked Questions
How much will I have to pay for shipping?
Shipping is low and at cost. Calculate in checkout prior to entering payment information.
How do you ship & how quickly will I receive my order?
We ship Priority US Mail and it takes 2-3 days to arrive.
What types of payment do you accept?
We offer secure online payment options such as Visa, Master Card and Discover.
Is your website secure?
Yes. Our site uses 256-bit SSL (Secure Socket Layer) encryption technology. We are also partners with Verisign to guarantee our highest level of security compliance yet.
How do I place an order?
You may place your order online 7 days a week, 24hrs a day. You may also call our expert customer service toll free at: 931-692-4266 (Mon-Fri 9-4 central time) to place your order over the telephone and discuss any further inquiries you may have.
Can I delay the shipment of my order?
Yes. To place an order with a delayed shipping date its best that you call us to place your order, and our customer representative will better assist you with all available shipping dates.
How Can I Know My Plants Will Arrive Okay? We dip all plant roots in moisture rich tera-sorb gel. It locks in moisture inside the roots. Your plants will be just fine for up to 10 days without even water.
What happens if my order arrives and I'm not happy with it?
1 Full Year Hassle FREE returns; If for any reason you are not 100% satisfied with your purchase you may return it for an in store credit.
How long has tnnursery.net been in business?
We are a family business with over 65 years of expertise experience and knowledge in the tree nursery industry. So you can rest assured that with our inventory exceeding 4000 acres, you'll receive top quality plants grower direct at a fraction of its retail price.
Do you charge restocking fee?
We do charge a 20% replanting fee for cancellations after 24 hours
What is your contact information?
856 Main Street
Altamont Tn 37301 (warehouses only fields where plants are are spread out all over middle Tn), No tours available but your welcome to pick orders up here with a 10 days notice.
Customer Service - 931-692-4266 or 931-692-4837
Sales - 931-692-4252
What else do I need to know?
Last but not least, please keep in mind that our customer's satisfaction is our #1 focus and the reason we come to work every day.
Order online 24/7
The "Dormant" Season, when plants do not have leaves, foliage or Blooms is when we ship Bare Root Stock
Below (left) is an example of how our bare root crepe myrtles or any trees will look when we ship them. They will be dormant, without foliage. Plant these trees in cool weather and in the spring (right) here's a picture of how these trees will look (when planted and cared for properly) the following spring.
Below is a picture of our shrubs shipped bare root
Here is a picture of the shrubs - packaged as they will look when received. The picture to the right is how, if taken care of, they will look the following spring.
The picture below shows berry plants (left) in a dormant stage without leaves, blooms or berries. Plant as soon as you receive them and in the spring they will "green out" and produce (right).
Ground Cover Plants at time of shipment:
On the left is how the ground cover plant will look at shipment. On the right is how they will look the following spring!
Grass plugs at time of shipment:
We do not ship grasses in colder months due to the tops being gone. Also, we will not ship a grass species without being able to identify it, as these are grown in large fields with other species of carex and other grasses, it is best to wait for warmer months when positive identification is possible.
How To Store Bare Root Plants Until Planting Time
Trees & Shrubs (Including Fruit Trees, Berry plants, Native Plants also)
When you receive your trees or shrubs you will need to open them right away and remove the plastic from the entire plants (except the root area).
It is best to plant Bare Root Trees & Shrubs within 1-2 days after receiving them, but there are other methods in case you do not have time for immediate planting. If you have a cool moist area such as a basement or garage, leave the plants standing upright and leave plastic around the root system and water thoroughly a couple times a day (roots only). When you plant, it's always best to soak the roots, put water in the hole before planting (to add moisture in the deeper part of the soil before planting) and water again after planting. It's also advised to water each plant the first 4-5 days after it's planted and they should do well on their own after this. We also recommend using a good fertilizer in the Fall so when the spring comes again, your trees & shrubs will be beautiful and ready to thrive.
Perennials, Ferns & Ground Covers
When we must store perennials, ferns & groundcovers, we maintain a temperature of 38-42 degrees. Some nurseries use this year round and the plants will be fine for long periods of time without planting. This keeps them dormant. Also if your order is a small one and you have a crisper drawer in the bottom section of your refrigerator, place them in their bags in the crisper drawer. This provides an adequate temperature for these types of plants. If you do not have room for cold storage, put in your basement, garage or cellar and remove from bags. Cover with potting soil and mist lightly with water every couple days until you can plant them.
Wetland Plants & Live Stakes
If you have a pond, lake or large trough, place the roots of the plants in water and they will be fine for several days until planted. Ensure that if using your own container you keep fresh water, do not allow algea to grow or for the water to become stagnant. Change water every few days. When submersed in a pond or lake, nothing is needed to be changed, simply put roots in and the will actually grow while being stored until planted.
Seeds must be put in a dry area or placed in a refrigerator until planted. It is also advisable to check with your local USDA to check ideal storage requirements for a particular seed. Different zones and climates will dictate the best ways to store.
Perennials at time of shipment
Those on the left are dormant and the right picture is how they will look the following spring when planted and cared for properly.
All our bare root stock is dug fresh to order
We dig our perennials then take them to our shipping warehouse and spray with wiltproof and then dip in terrasorb gel. Both are transparent and you can not see it but when you feel your bulbs, you will know the inside is in superior health being soft, full of moisture, and pliable. We wrap the roots (or place in plastic zip lock bags), for a short shipping period of 3-4 days the plastic seals in the moisture which is further needed for transit and we utilize peat most to aid in moisture retention.<
Ferns at time of shipment (left). Following season (right).
Our bare root ferns are shipped just like our perennials. Dug fresh and packed with care to ensure the arrive in excellent condition.
For information on how to plant bare root plants, click here.
Perennials, Ferns, Wetland Plants, Live Stakes, Grasses, Ferns & Ground Covers Ship Year Round
All items in these categories ship out within 3 days after order is placed.
Trees & Shrubs Ship in the Dormant Season (Sept-April)
Bare root trees and shrubs can only ship in the dormant season. In the hot summer months, they will not survive during transportation. During the dormant season (after the leaves have fallen off), bare root trees and shrubs have a survival rate of at least 93% during transportation. We pack an additional 4-8% extra (free of charge) in order to acheive a 100% success rate.
Although Wetland Plants, Ferns, Perennials, Ground Covers, Live Stakes and Native Plants are also shipped bare root, they are more resistant than Trees & Shrubs- so they ship Year Round.
It is best to plant trees & shrubs during cooler months
To minimize shock during transplant, the most desirable time to plant trees & shrubs is during the dormant season. The plants will endure the least stress if you plant them during this time and allow them to begin growth the following season. As long as the temperature is above 31 degrees, it is safe to plant bareroot plants. If the temperature is below 31 degrees, it is best to wait until it warms up. Once temperature exceed 58 degrees, plants will begin to bud and exit the dormant stage. If possible, try to plant before this happens to ensure best results.
The "Dormant" Season, when plants do not have leaves, foliage or Blooms is when we ship.
Below (left) is an example of how our bare root crepe myrtles will look when we ship them. They will be dormant, without foliage. Plant these trees in cool weather and in the spring (right) here's a picture of how these trees will look when plants get planted and cared for the following spring.
Buying plants "bare root" is the most affordable way to order.
Planting bare root plants, perennials, ferns & trees not only is less expensive to ship, it also enables the customer to buy at a fraction of the expense as containerized plants. We can ship our bare root plants fedex, ups or US mail for much cheaper than if you purchased container trees. You receive the same plants, for a fraction of the price.
We Pack To Protect Your Plants
Every plant we ship is dug fresh a day before shipment. We dig your order, take to the shipping warehouse and dip all roots in a moisture gel called Tera-sorb, and line the roots with paper. (In warmer months we use straw to keep the plants cool during transit, then wrap in heavy paper and containerize in corrugated pressure protectant cardboard boxes.) We band every box as well as tape to prevent damage during transportation.
What is Tera Sorb?
Terra Sorb is a super absorbent, potassium based co-polymer gel that drastically increases the water holding capacity of soil. It absorbs up to 200 times its weight in water and slowly releases it to nearby plants, perfect for transporting plants.
We take large tubs of Terra-sorb to the fields, dig your plants fresh, dip in terrasorb and take directly to the shipping warehouse and ship out the following day. We do not leave bare root plants in the cooler like alot of other nurseries, we dig our stock fresh and ship it. This insures that your plants will arrive in the best possible condition and will be much more likely to thrive than plants purchased at other nurseries which do not follow these steps.
We pack all plants in terra sorb gel (roots dipped) and lined with mositure rich peat moss. You can purchase bare root stock in the dormant season and have the exact same results? Why pay 90% more for containerized plants?
SHOP FROM A PLACE YOU CAN TRUST, TENNESSEE WHOLESALE NURSERY