Plant Policy

Tn Nursery offers a Guaranteed Alive Plant & Tree Warranty.

We guarantee your stock to be alive and
in good shape on arrival.

To Prove Our Plants  Arrive Alive Do This Simple Test Before Planting
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To see your tree is alive,scratch a small area
of the bark on the trunk of your plant, a few inches above the root system on trunk.
If below the bark is brown or black, your tree is not alive.
If  below the bark is green, white or moist, your tree is still alive.Tree wilting is a normal process when they are shipped.They only need watered every day for the first few days after planting.

We do offer replacement plants at  a 50% price reduction if your plants do not live for
one season only.This is an "at cost" fee and it's also what most wholesale nurseries
will not offer due to wholesale pricing, but  at TN Nursery this is our way of going  beyond the normal customer service our customer's deserve, in case they do not have a green thumb.

We do reserve the right to substitute a plant of similiar species and value when we are sold
out of the particular species ordered unless customer places in comments section of order form they will not accept substitutions.

Not responsible for Carrier Damage. However if you want your plants insured, please specify this when ordering in comments section and your trees will be insured.Otherwise it's the customer's responsibility to handle any packages damaged in transit.

Plants are packaged to survive 10 days in transit. We use the American Nurseryman's
ethics in packing and shipping. All plants are dug fresh,dipped in terasorb and peat moss
then wrapped in plastic.

No Cancellations
No Refunds
All Sales Final

FAQ http://www.tnnursery.net/frequently-asked-questions/

Shipping Info tnnursery.mybigcommerce.com/shipping-information/