Q: Where Is Tn Nursery located?

A: in Altamont Tennessee (Middle Tn) - We have no storefront, we have over 23 fields we dig stock from. We dig plants fresh after orders are placed and take the stock to shipping barns and prepare for immediate shipping or customer's can pickup . Pickup location will be one of two barns in Altamont Tennessee zip 37301. Please call us 3-5 days after orders are placed and we will tell you which location to pickup at. They are only 1 mile apart and we deliver trees to the nearest one from our fields when plants are dug.

Q. I live in California,  Can you ship plants here?

A. Absolutely, we are certified to ship to all states.

 Q Whats The Minium Order ?

A. There is no minimum order amount as of 1-27-12 Due to a high volume of requests homeowner's can now purchase small quantities for wholesale prices. Shipping charges are higher for orders totaling less than $100.00 but the wholesale prices are the same.

Q: You want to exchange links with TN Nursery?

A: We will if you are an online nursery or garden center or anyone pertaining to selling trees and work hard keeping a nice clean decent website. We do not and will not participate in link exchanges with those off colored nurseries with nearly nude men and women featuring trees. We are a family owned and operated business and our reputation was built on honesty and good quality plants.If you are valid and have a site (not competition) you want to promote and are a customer of ours, email tammy@tnnursery.net and ask for a link exchange.

  Q: Can anyone order from our online nursery and get wholesale pricing?

 A: Sure! anyone can order wholesale without a license. That's why we are Voted a #1 Online Nursery, we set no limits on order amounts and allow anyone to order wholesale.

 Q :I need more shipping information before I place my order,Where can i find it at?

A  Shipping is usually 9%-17% of order total, also calculated at checkout . Orders less than $100.00 will be charged a higher shipping rate. Free Shipping on all orders $1500 or more (excludes machine dug trees).

  Q:How soon after I place an order will it ship out?

A: We ship fast, within 3-5 days. If your not ready for your trees,no problem. We will hold them in the field until you get ready for them. Simply put us a note in the comments section the week you'd like them shipped or that you will call us a week prior to needing the materials and we will try our best to meet your requirements.

 Q: I am out of state,I'd like to place an order but we are concerned about our plants drying out in transit.

A: All Bare root plants & trees are packaged in accordance to American Nurserymans' standards.We dip every bare root plant in terrasorb moisture gel to seal  moisture in the roots. We  then  surround the root system in peat moss and wrap in plastic to further protect your plants for transit.This is old school and we guarantee you no one in the nursery industry packages plants to retain moisture like we do.We dig all plants fresh prior to shipping.We keep no plants in a cooler,we keep them in the fields planted until the day prior or the day "of" shipping.

 Q: I'd like to place an order but how do i know that Tennessee Wholesale Tree Nursery sells quality stock?

A: We are State Certified, members of the American Nurseryman's Association, have a gold seal with Dunn & Bradstreet,CCR governmental certified. These are very trustworthy, licensed establishments with very high credientials.Check us out at these agencies that are trustworthy. With us being a 3rd generation family owned business with over 56 years backing us and good state credientials.

 Q: Can I Place Orders By Phone?

A:  Yes -Our order line is toll free 855-800-3004 

 Q: What about my hardiness zone?

A: All of the plants we sell will have an hardiness zones located on the lower part of the page of the plat of intrest. Most plants we grow are good for zones 3-11.

Q: Is Your Website Secure:

A: Yes, we have the highest encryption of security we could purchase and have a 0% fraud score. Some companies can't afford to mention this but we are proud of it.

Q.Can I Call To ask A Question On A Specific Plant ?

A. Yes, However office personel may not know a great deal about plants so we ask you Email any questions regarding plants to sales@tnnursery.net

 Q: What if i only need 1 or 2 plants?

A: We have a retail site for purchasing less than what our wholesale nursery requires.The retail site is http://www.quick-growing-trees.com/

 Q: What Type Trees or Wetland Plants Do I Need For My Design

A: We sell the plants so you will need to call you architect or landscapers and discuss these things.

Q.Can I get a price break on large quantity orders

A .Absolutely-Large Quantity Discounts

 500-1000-20% Discount
1001-4000-30% Discount
4001-20,000- 40%

 Q:Where is Tn Nursery Located?

A.We are located in Middle Tn.We do not have a storefront,just a shipping warehouse and alot of tree farms we dig from.Your welcome to come and pickup orders but you will need to place them and we will dig everything and take to one field closest to your address.

 Q: I want To See The Plants Before I Place an Order, Is that possible?

A: Yes, we have pictures in an email format or your welcome to sehedule an appointment to come during our off season when we are not shipping,this is done in the months of July, August and September.

 Q: Do you guarantee plants and trees that come from your wholesale nursery?

A: Our plants are dug fresh the day prior to shipping. We receive your orders and we dig them fresh.We guarantee you will receive Grade A Quality Plants and Guarantee you they will arrive alive. Here's our warranty http://www.tnnursery.net/refunds-returns/

 Q: Can i Fax You A Request For Quote?

A: Yes -  Fax us your quote or bid lists to 931-692-4266 or email them to sales@tnnursery.net.)

 Q: How long after I submit a request for a quote  will I get a response

A: We answer all quotes the day they are received. If you do not receive one the same day, call us!

Q:I dont know Tn Nursery from Adam??????

A: TN Nursery has been around along time. From 1946 the first generation of nursery growers started a family owned nursery in a chicken house. It was passed down two more generations, TN Nursery has grew to one of the largest availabilites in the Southeastern United States with a larger variety of stock than 4-5 competitors has  combined. Check out our Dunn and Bradstreet, American Nursery Association and CCR Ratings. Out of 4,857customers  to date, we couldn't satisfy 24! That's phenonimal not even 1%.

  Q: When does shipping season start?

A: Perennials-Year Round                   Ground Covers-Year Round

Ferns-Year Round                              Wetland Plants-Year Round

Balled Stock-September-April 15th    Bareroot Stock- Sept-May 31st (we have a cooler)

 Q: How is stock delivered?

A: We ship UPS or FEDEX all bareroot stock under 6 feet.Common Carrier for trees over 5 feet.Balled Trees must ship via semi trucks.Look under the balled tree catagory for shipping company names to obtain a freight rate our under shipping for more information.

 Q: What if I dont Plant My Trees or Plants the Day They Arrive?

A:  No worries.We dip each plants,tree and shrub in tera-sorb.This is a silicone-base gel that retains moisture in fragile bare root plants for upto 9 days.Transit time is usually 2-4 days.You have a 5 day window.Thereafter,put plants in moist, cool cellar or garage and water roots daily until they can be planted. Do not let your plants get below freezing (31 degrees).Wrap roots or put potting soil over fragile bare-roots if you must store in cooler than 31 degrees.

 Q: Can I Order Now For Spring 2012?

A: Yes- If you want to guarantee availability, you need to place your orders now. We do not guarantee any item lasting from day to day. However,we will tag your stock in the fields and dig fresh in Spring If you do place order now. It must be pre-paid in order for us to tag and care for it until the specified date needed.

 Q: Contact Information

A: Shipping Department (To check on an existing order) 931-692-4837

Sales Questions 931-692-4252

Sales Questions 931-692-4250

Fax Sale Dept. 931-692-4266

Customer Service  & Shipping Department (For Claims) 931-692-4837

Fax Shipping Dept. 931-692-4838

 Q: I need To Place A Phone order,Where Do I Call? 

 A: 855-800-3004 Toll Free

 Q: Can I Fax An Order? 

 A: Absolutely. Fax Your Orders to 931-692-4266 We wll fax you back an invoice back with shipping charges same day.

 Q: My Box is damaged from transit,what do i do?

A: Call the carrier and file a claim.We are not responsible for damaged packages in transit.We will be helpful to you providing you with any invoices and needed information pretaining to the shipment. We do offer insurance if you request it when you place order.

 Q: I live Out of the Country,Can I order?

A: Our minimum order for international shipping is $5000.00.We obtain all federal phyto sanitary certifications,border documents and invoices for border releases.We have shipped interntaional for 17 years.We know the rules.Try us first!

 Q: Can I use a credit card to place order?

A: We accept visa or mastercard and also accept checks, money order, cashiers checks and wire transfers.

 Q: Can I pick my order up and pay then?

A: All orders must be pre-paid before we dig. Picking your order up is fine and preferred,but due to some folks not paying and not picking their orders up at all has made us have to enforce this rule..   

 Q: How Can I check On An Order To See If Has Been Shipped or If I have a problem with a shipment received?

A.Call Our Shipping Department at 931-692-4837 or send a fax 931-692-4838 and someone will get right back to you.You can also send an email at customerservice@tnnursery.net

 Q: What about the machine dug trees?

 A:  For Balled large Trees, you need to call a carrier to get a rate quote at 931-692-3798 or for more cariers click shipping link  http://www.tnnursery.net/shipping/

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